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Legal Overview

Refund Policy

Returns 
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately, we can’t offer you a refund or exchange.

To complete your return, we require a receipt or proof of purchase.

There are certain situations where only partial refunds are granted (if applicable)

Refunds (if applicable)
We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment.

Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next, contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us.

Ready to change the way you pay online?

Sign up for your card today and start using it

Frequently Asked Questions

Can a Virtual Account be used for foreign purchases?

No

Can I control a Virtual Account into a physical card?

No

Can the balance on a Virtual Account be negative?

No

Are there usage fees?

Yes. $0.95 per virtual account

How are Virtual Accounts delivered and how long does delivery take?

They are delivered via email, phone or receipt in seconds.

How do I check the balance of my Virtual Accounts?

Simply go to this site and log-in to see your balance.

Where can a Virtual Account be used?

Anywhere that MasterCard is accepted online.

Is there a minimum or maximum value for a Virtual Account

Yes, loads must be from $10 to $450.

Are there monthly fees?

No

What people say...

“I really love my Instacard! It helps me to feel more comfortable shopping online and keeps my card off the internet as much as possible!!”

Ben W.

What people say...

“I really love my Instacard! It helps me to feel more comfortable shopping online and keeps my card off the internet as much as possible!!”

Ben W.

GET IN TOUCH

Feel free to get in touch with us via email
[email protected]

    

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